How to use USB Headsets / Lync Phones with Lync for Mac

To use USB audio devices with the Communicator/Lync for Mac clients, the USB device must first be selected as the primary device on the Mac operating system. This can be done under Apple Icon -> System Preferences -> Hardware -> Sound and selecting the desired USB device as the primary input and output device. This must be done before Communicator/Lync for Mac is launched. If a user wishes to add a device after the client is already launched, then the user must restart the client after the device is selected in the Mac operating system.

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